At Balance to Wellness, LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services. Please read this policy carefully to understand your rights and how we handle your information.
1. Information We Collect
We collect personal information directly from you when you contact us, book an appointment, or use our services. This includes:
Personal Identifiers: Your name, email address, phone number, and mailing address.
Health Information: Information related to your health status, mental health concerns, and any other details provided during therapy sessions.
Payment Information: Financial details required for processing payments.
Usage Data: Information collected automatically when you visit our website, such as IP addresses and browsing history (via cookies or other tracking technologies).
2. How We Use Your Information
We use your personal information to:
Provide you with therapy services.
Contact you regarding appointments or changes to your care plan.
Process payments and maintain accurate billing records.
Improve our services and website functionality.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
Service Providers: Third parties who assist us with operations (e.g., payment processors, scheduling software).
Legal Obligations: If required by law, we may share your information to comply with legal requirements or to protect our rights.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or destruction. This includes encryption and secure data storage methods in compliance with HIPAA regulations.
5. Your Rights
You have the right to:
Access, correct, or delete your personal information.
Withdraw consent for certain data uses (e.g., marketing communications).
Request a copy of your health records.
To exercise these rights, please contact us directly.
6. Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, but this may affect the functionality of our website.
7. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Balance to Wellness, LLC
Phone: (347) 783-0356
Email: info@balancetowellnessllc.com
